Shipping policy

We aim to deliver your order promptly, safely, and with the care your experience deserves.

Processing Time

All orders are processed within 1–3 business days. Once shipped, you will receive a confirmation email with tracking details.

Please note: Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Rates & Delivery Times

We currently ship within Canada, the United States, and select international destinations. Shipping rates are calculated at checkout based on your location and order size.

Estimated delivery times:

  • Canada: 2–7 business days

  • United States: 5–10 business days

  • International: 7–20 business days (may vary by country)

Delivery times are estimates and may vary due to factors beyond our control (customs delays, weather, etc.).

 

International Shipping

International orders may be subject to customs duties, import taxes, or fees. These charges are not included in our prices and are the responsibility of the customer.

Please check with your local customs office for more information before placing an international order.

Order Issues or Delays

If your order is delayed, lost, or damaged in transit, please contact us at info@canadianmaplehoney.com. We’ll work with the carrier and do our best to resolve the issue quickly.

Incorrect Addresses

Please ensure your shipping address is complete and accurate. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Questions?

If you have any questions about shipping, delivery, or your order status, feel free to contact us at:
info@canadianmaplehoney.com